سياسة الاسترجاع
At Wild Wolf Adventures, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, we’re here to help.
Returns:
- You have 14 days from the date of delivery to initiate a return.
- To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.
- To initiate a return, please contact us at [info@wildwolfadventures.com] with your order number and details about the product you’d like to return. We will provide you with return instructions.
Refunds:
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7–10 business days.
- Shipping costs are non-refundable.
Exchanges
- If you need to exchange an item, please contact us at [info@wildwolfadventures.com]. We will guide you through the process.
Damaged or Defective Items
- If you receive a damaged or defective product, please contact us immediately at [info@wildwolfadventures.com]. We will arrange for a replacement or refund at no additional cost to you.